Privacy Policy

Last Updated: 28 September 2026

Regal Global Tech (“Regal Global Tech”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and other digital platforms.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the rights you may have regarding your personal information.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Regal Global Tech is a technology and business solutions company providing services including Odoo implementation, ERP consulting, custom development, integrations, mobile applications, and ongoing technical support.

For privacy-related questions or requests, you can contact us using the details provided in the Contact Us section of our website.

2. Information We Collect

We may collect personal and business information when you interact with our website or communicate with us.

Information you provide directly

This may include:

• Full name

• Company or organization name

• Job title or position

• Email address

• Telephone or mobile number

• Business address

• Country or location

• Information about your business

• Information about your current software or systems

• ERP or Odoo requirements

• Information submitted through consultation or enquiry forms

• Information submitted through our ERP readiness quiz

• Information provided when requesting resources or materials

• Any other information you voluntarily provide to us

Please do not submit passwords, payment card information, confidential credentials, or other sensitive information through general website forms unless specifically requested through an appropriate secure channel.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. Depending on the technologies used on the website, this may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website or source

• Date and time of access

• General website usage information

This information may be used to understand how visitors use our website, maintain website security, troubleshoot technical issues, and improve our website and services.

4. How We Use Your Information

We may use personal information for the following purposes:

• To respond to enquiries and requests

• To arrange consultations or meetings

• To understand your business and technology requirements

• To provide quotations and proposals

• To provide our services

• To communicate with you about projects or services

• To provide technical support

• To provide requested resources or information

• To improve our website, products, and services

• To understand website usage and improve user experience

• To maintain website security

• To prevent fraud, misuse, or unauthorized access

• To comply with applicable legal and regulatory obligations

• To send marketing communications where permitted and where appropriate consent has been obtained

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

5. Legal Basis for Processing Personal Data

Where applicable, we process personal information on the basis of one or more lawful grounds, including:

• Your consent

• The performance of a contract or steps taken at your request before entering into a contract

• Compliance with a legal obligation

• Legitimate interests, where permitted by applicable law

• Other lawful grounds provided under applicable data protection legislation

Where we rely on consent, you may withdraw your consent at any time, subject to legal or contractual limitations.

6. Marketing Communications

If you provide your contact information for marketing purposes or otherwise consent to receive marketing communications, we may contact you about:

• Regal Global Tech services

• Odoo and ERP solutions

• Company updates

• Events or webinars

• Educational resources

• Relevant technology information

• Service announcements

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Unsubscribing from marketing communications does not necessarily stop service-related communications that are necessary for an existing business relationship.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and improve the user experience.

Cookies may be used for purposes such as:

• Essential website functionality

• Website analytics

• Security

• Performance monitoring

• Remembering user preferences

• Understanding how visitors interact with our website

Where required by applicable law, we will seek appropriate consent before using non-essential cookies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Analytics and Third-Party Services

We may use third-party services to help us understand website usage, communicate with visitors, provide website functionality, or deliver our services.

These providers may process information on our behalf and may have their own privacy policies.

Where third-party services are used, we seek to take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable data protection requirements.

Examples may include:

• Website analytics services

• Hosting providers

• Email and communication platforms

• Customer relationship management systems

• Scheduling or consultation tools

• Odoo and related business systems

• Payment or transaction providers where applicable

• Security and website performance services

The specific third-party services used by the website may change over time.

9. Odoo and Client Data

As an Odoo implementation, consulting, development, integration, and support provider, Regal Global Tech may work with systems containing business or personal information belonging to our clients.

Where we process personal information on behalf of a client, the client may determine the purposes for which that information is processed, while Regal Global Tech may process the information according to the client's instructions and applicable contractual arrangements.

Client data will be handled in accordance with applicable agreements, security requirements, and data protection obligations.

Clients remain responsible for ensuring that the information they provide to their systems is collected and processed lawfully.

10. Sharing of Personal Information

We do not sell personal information to third parties.

We may share personal information where reasonably necessary with:

• Service providers working on our behalf

• Technology and hosting providers

• Professional advisers

• Business partners involved in delivering requested services

• Government authorities or regulators where required by law

• Law enforcement authorities where legally required

• Other parties where you have provided appropriate consent

We only seek to share information that is reasonably necessary for the relevant purpose.

11. International Transfers

Some of our service providers or technology platforms may process information outside Kenya.

Where personal information is transferred outside Kenya, we will take reasonable steps to ensure that the transfer and subsequent processing comply with applicable data protection requirements.

Where required, appropriate safeguards or other lawful mechanisms will be used for such transfers.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services

• Maintaining business and client records

• Responding to enquiries

• Meeting contractual obligations

• Complying with legal, accounting, or regulatory requirements

• Resolving disputes

• Protecting our legitimate business interests

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

13. Data Security

We take reasonable technical and organizational measures to protect personal information against:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should also take appropriate precautions when communicating sensitive information online.

14. Your Data Protection Rights

Subject to applicable law and any relevant limitations, you may have rights including the right to:

• Be informed about how your personal information is being processed

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information in appropriate circumstances

• Object to certain processing of your personal information

• Request restriction of processing in appropriate circumstances

• Withdraw consent where processing is based on consent

• Request information about how your personal information is being processed

• Exercise other rights provided under applicable data protection legislation

Requests will be considered in accordance with applicable law.

15. How to Exercise Your Rights

To make a privacy or data protection request, contact Regal Global Tech using the contact details provided on our website.

When making a request, we may need sufficient information to verify your identity and locate the relevant information.

We will respond to valid requests within the period required by applicable law.

16. Children's Privacy

Our website and services are primarily intended for businesses and professional users.

We do not knowingly collect personal information from children through our website for purposes that require such collection. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can assess and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

These websites operate independently from Regal Global Tech and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data processing practices.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

Where required by law, we will provide additional notice or seek consent for material changes.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how your personal information is handled, please contact Regal Global Tech through the contact details provided on our website.

Regal Global Tech
Location: Nairobi, Kenya
Website: regalglobaltech.co.ke

Email: regalglobaltechsolutions@gmail.com

Phone: tel:+254711 683 535

If Regal Global Tech has appointed a Data Protection Officer (DPO) or designated privacy contact, their contact details should also be included here.

20. Complaints

If you believe that your personal information has been handled in a manner that does not comply with applicable data protection law, we encourage you to contact us first so that we can investigate and address your concern.

You may also have the right to lodge a complaint with the relevant data protection authority in accordance with applicable law.