Terms and Conditions

Last Updated: 28 September 2026

Welcome to the website of Regal Global Tech (“Regal Global Tech”, “we”, “us”, or “our”).

These Terms and Conditions govern your access to and use of our website and the information, resources, and services made available through it.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Regal Global Tech

Regal Global Tech provides technology and business solutions, which may include:

• Odoo and ERP consulting

• ERP implementation

• Odoo configuration and customization

• Custom software development

• System integrations

• Mobile application development

• Technical support and maintenance

• Business process consulting

• Training and related technology services

The specific services provided to a client will be determined by the applicable proposal, quotation, statement of work, service agreement, or other written agreement between the parties.

2. Use of Our Website

You may use this website for lawful purposes and in accordance with these Terms and Conditions.

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to the website or its systems

• Introduce viruses, malware, or other harmful code

• Interfere with the security or operation of the website

• Copy, reproduce, modify, or distribute website content without permission

• Use automated systems to scrape or collect website content without authorization

• Misrepresent your identity or affiliation

• Use information obtained from the website to infringe another person's rights

• Attempt to disrupt the website or its availability

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms and Conditions have been violated.

3. Website Information

We make reasonable efforts to ensure that information published on this website is accurate and up to date.

However, website content is provided for general informational purposes and may change without notice.

Information on the website should not automatically be treated as a quotation, contractual commitment, technical specification, or guarantee of a particular outcome.

For specific project requirements, pricing, timelines, integrations, or technical specifications, please contact Regal Global Tech directly.

4. Services and Proposals

Information about our services on this website does not constitute an offer that automatically creates a contractual relationship.

Before services begin, we may provide a proposal, quotation, statement of work, service agreement, or other documentation setting out the relevant:

• Scope of work

• Deliverables

• Responsibilities

• Implementation requirements

• Timelines

• Fees

• Payment terms

• Support arrangements

• Assumptions and limitations

A service engagement becomes binding when the applicable agreement or proposal has been accepted in accordance with its terms.

5. Pricing and Quotations

Any prices, estimates, or pricing information displayed or communicated by Regal Global Tech are subject to the scope of work and requirements of the particular project.

Unless expressly stated otherwise, a quotation may not include:

• Third-party software or subscription fees

• Odoo licensing or subscription charges

• Hosting fees

• Payment gateway charges

• Domain or infrastructure costs

• Third-party API fees

• Hardware costs

• Travel or other project-related expenses

Where applicable, such costs will be identified in the relevant proposal or agreement.

Quotations may be subject to an expiry period specified in the quotation.

6. Odoo and Third-Party Services

Regal Global Tech may implement, customize, integrate, or support third-party platforms and services, including Odoo and other software or technology providers.

Third-party products and services may be subject to their own:

• Terms and conditions

• Licensing arrangements

• Subscription fees

• Privacy policies

• Service limitations

• Availability requirements

Regal Global Tech does not control the operation, availability, pricing, policies, or future functionality of third-party platforms.

Any third-party services required for a project will be subject to the applicable provider's terms.

7. Project Scope and Changes

Services will generally be delivered according to the agreed scope.

Requests that fall outside the agreed scope may require:

• Additional fees

• Additional development time

• A revised timeline

• A change request or additional statement of work

Examples may include additional modules, integrations, customizations, reports, workflows, data migration requirements, or functionality not included in the original scope.

We will communicate material scope changes with the client before proceeding where reasonably practicable.

8. Client Responsibilities

Successful implementation and delivery may depend on information, decisions, access, and cooperation from the client.

The client may be responsible for:

• Providing accurate business and technical requirements

• Providing relevant data in an agreed format

• Providing access to required systems

• Assigning appropriate project contacts

• Reviewing and approving deliverables

• Participating in testing

• Providing timely feedback

• Ensuring that information supplied to Regal Global Tech may lawfully be processed

• Maintaining appropriate access credentials and permissions

Delays caused by missing information, approvals, access, or client dependencies may affect project timelines.

9. Data Migration

Where data migration is included in a project, the migration process will be carried out according to the agreed scope and available data.

The client remains responsible for:

• The accuracy and legality of the data supplied

• Maintaining appropriate backups of source data

• Confirming the data to be migrated

• Reviewing migrated data

• Approving migration results

Unless expressly agreed otherwise, Regal Global Tech does not guarantee that all historical data can be migrated or converted without modification.

10. Testing and Acceptance

Where applicable, clients may be required to review and test implemented functionality before deployment or go-live.

Clients should report identified issues within the agreed testing or acceptance period.

Functionality that has been reviewed and accepted may be treated as approved in accordance with the applicable project agreement.

11. Support and Maintenance

Support and maintenance services are provided according to the applicable support agreement or service package.

Unless otherwise agreed, support does not automatically include:

• New functionality

• Major system redesigns

• Additional custom development

• New integrations

• Extensive data cleaning

• Unrelated third-party system issues

Such work may be treated as a separate project or charged separately.

12. Intellectual Property

Unless otherwise agreed in writing, the website and its contents, including:

• Text

• Graphics

• Logos

• Designs

• Images

• Layouts

• Software

• Code

• Documentation

• Other materials

are owned by or licensed to Regal Global Tech and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

13. Client Materials and Intellectual Property

Clients retain ownership of materials, information, trademarks, data, and other intellectual property they provide to Regal Global Tech.

The client grants Regal Global Tech the permissions reasonably necessary to use those materials for the purpose of providing the agreed services.

Ownership of custom-developed software, source code, configurations, documentation, and other project deliverables will be determined by the applicable project agreement.

Where no specific intellectual-property terms are included, applicable rights will be determined according to the agreement between the parties and applicable law.

14. Confidentiality

We recognize that technology projects may involve confidential business information.

Where required, confidentiality obligations will be governed by the applicable service agreement or non-disclosure agreement.

We will take reasonable steps to protect confidential information provided to us for legitimate business purposes.

15. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance

• Updates

• Hosting issues

• Security incidents

• Technical failures

• Internet or telecommunications problems

• Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue parts of the website without prior notice where reasonably necessary.

16. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience or informational purposes.

Regal Global Tech does not control third-party websites and is not responsible for their:

• Content

• Availability

• Security

• Privacy practices

• Terms and conditions

• Products or services

Your use of third-party websites is subject to their respective terms and policies.

17. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available

• The website will be free from errors

• All information will always be current

• The website will be free from harmful components

• Information on the website will be suitable for every business or purpose

Specific service warranties, if any, will be set out in the applicable client agreement.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Regal Global Tech will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from your use of the website or reliance on general website information.

Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

For client projects, any applicable limitations of liability will be governed by the relevant service agreement.

19. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Regal Global Tech, its employees, contractors, and representatives from claims, losses, liabilities, or expenses arising from:

• Your unlawful use of the website

• Your violation of these Terms and Conditions

• Your infringement of another person's rights

• Your misuse of information obtained through the website

This provision does not apply to the extent that the relevant loss results from our own unlawful conduct or liability that cannot legally be excluded.

20. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

21. Electronic Communications

When you contact us electronically, including through website forms, email, or other digital communication channels, you consent to receiving electronic communications in response to your enquiry or business relationship.

Electronic communications may include:

• Enquiry responses

• Proposals

• Project communications

• Service notifications

• Support communications

• Other relevant business correspondence

Marketing communications will be handled in accordance with applicable privacy and data protection requirements.

22. User-Submitted Information

If you submit information through forms, quizzes, surveys, comments, or other website features, you confirm that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

You should not submit confidential passwords, payment credentials, or sensitive information through general website forms unless the form specifically requests such information through an appropriate secure process.

23. Force Majeure

Regal Global Tech will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Internet or telecommunications failures

• Cybersecurity incidents

• Power failures

• Third-party service outages

• Acts of war or civil unrest

• Strikes

• Pandemics or other public emergencies

• Other events beyond reasonable control

Where such circumstances affect a project, we will communicate with affected clients and take reasonable steps to resume services.

24. Changes to These Terms

We may update these Terms and Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the beginning of this document.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions, to the extent permitted by applicable law.

25. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya, unless applicable law requires otherwise.

Any disputes relating to the use of this website will be subject to the applicable courts and dispute-resolution mechanisms in Kenya.

For client engagements, the dispute-resolution provisions contained in the applicable service agreement will take precedence where appropriate.

26. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

The remaining provisions will continue to apply.

27. Entire Agreement

These Terms and Conditions govern your general use of the Regal Global Tech website.

For paid services or specific projects, the applicable proposal, quotation, statement of work, service agreement, or other written contract may contain additional terms that govern the relationship between Regal Global Tech and the client.

Where there is a conflict between these website Terms and Conditions and a signed client agreement, the applicable client agreement will govern the relevant service relationship.

28. Contact Us

If you have questions about these Terms and Conditions, please contact us through the contact information provided on our website.

Regal Global Tech
Location: Nairobi, Kenya
Website: regalglobaltech.co.ke

Email: regalglobaltechsolutions@gmail.com

Phone:+254711 683 535